At Provelon Sports, your trust matters to us. This Privacy Policy explains how we collect, use, protect, and manage personal information when you visit provelonsports.com, browse our sportswear and sports goods, place an order, contact our team, or use any feature on our website.
Information We Collect
We may collect information you provide directly, including your name, email address, phone number, billing address, shipping address, order details, and account information. When you shop with Provelon Sports, we may also collect details needed to process payments, arrange delivery, answer product questions, and provide customer support.
We may automatically collect basic website data such as your IP address, browser type, device information, pages visited, referral source, and how you interact with our online store. This helps us improve website performance, product pages, checkout experience, and overall customer service.
How We Use Your Information
We use customer information to process orders, confirm payments, ship products, respond to inquiries, manage returns or exchanges, prevent fraud, improve our website, and provide a better shopping experience. We may also use your information to share order updates, service messages, and relevant Provelon Sports news when permitted.
Payments and Secure Checkout
Payment details are handled through secure third-party payment providers. Provelon Sports does not intentionally store full card numbers on its website. Payment providers may receive the information required to authorize, process, and protect your transaction.
Shipping and Order Fulfillment
To deliver your sportswear, teamwear, equipment, or other products, we may share necessary order and delivery information with shipping companies, courier services, fulfillment partners, and related service providers.
Cookies and Website Tracking
Our website may use cookies and similar technologies to remember cart items, support account login, analyze traffic, improve website speed, and personalize your shopping experience. You can adjust cookie preferences through your browser settings, but some store features may not work properly if cookies are disabled.
How We Share Information
We do not sell your personal information. We may share limited information with trusted service providers who help us operate our website, process payments, deliver orders, provide customer support, analyze website performance, or comply with legal obligations.
Data Security
We use reasonable technical and organizational safeguards to protect customer information from unauthorized access, loss, misuse, or disclosure. No online store can guarantee perfect security, but we work to keep your Provelon Sports shopping experience as safe as possible.
Your Choices and Rights
You may contact us to request access, correction, or deletion of your personal information where applicable. You may also unsubscribe from marketing emails at any time by using the unsubscribe link or contacting us through our Contact Us page.
Children’s Privacy
Provelon Sports does not knowingly collect personal information from children under the age required by applicable law. If you believe a child has provided personal information through our website, please contact us so we can review and remove it where appropriate.
Third-Party Links
Our website may include links to third-party websites, services, or payment platforms. Their privacy practices are separate from ours, so we recommend reviewing their privacy policies before sharing personal information.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our website, services, legal requirements, or business operations. The updated version will be posted on this page with a revised date.
Contact Us
If you have questions about this Privacy Policy or how Provelon Sports handles customer information, please contact us through the Contact Us page on provelonsports.com.
